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Media folder location conflict

1 month 1 week ago #3095 by cjcarew
Media folder location conflict was created by cjcarew
Hi there,
I have just downloaded the paid version of your extension, after successfully trialling the free version.

The paid version seems to have a conflict in the location of the download directory.

In the store configuration, the location of the download directory is entered and is a location outside the public_html directory to protect the content.  Yet when I try to upload tracks from within the Product entry, it seems to be appending the location of the download directory to the Joomla media directory - which is inside the public_html directory.

For example, the download directory is in /home/account_name/music4download

Then trying to upload media, the extension is looking for the following directory - /home/account_name/public_html/home/account_name/music4download

The free version of the product did not have this problem and worked without issue. The paid version has this problem.

How do I rectify this issue?

Thanks

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1 month 6 days ago #3096 by gfisch
Replied by gfisch on topic Media folder location conflict
Hi cjcarew;

If you set your download directory outside the public_html directory, you will have to upload files on your own, using FTP or your sites Control Panel.  And make any subdirectories needed, for example for artist/album or by format, depending on your choice of configuration.
The upload links from within a product can only go to the media folder, which is inside the web folder. It would be tricky and insecure to upload from within the website to a folder outside. I think it could be done but not in a shared hosting environment.

I don't believe MyMuseSimple has this power. I just looked at my demo site to be sure.  You can have MyMuseSimple use a directory outside of public_html but again, you have to do the uploads yourself.

I hope that helps!
Yours,
Gord Fisch

El Gordo
Mymusinator

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1 month 6 days ago #3097 by cjcarew
Replied by cjcarew on topic Media folder location conflict
Thanks for the response, Gord.

That all makes sense. However even after I've uploaded files to the directory outside the public_html directory using FTP etc.....there is still an error in the add tracks screen. Even after creating both directory option (one outside  public_html and the corresponding folder inside the public_html structure, the select file drop down box is not seeing any of the tracks I've uploaded.

I've added a screen shot of that screen. At the moment it will not let me upload nor select files.

Thanks again for the response.

Regards,
Campbell
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1 month 6 days ago #3098 by gfisch
Replied by gfisch on topic Media folder location conflict
Hi Campbell;

I see the error there is
Folder::create. Could not create folder Path: /other

and the download folder is
/home/lovefinder/music4download/

I think the web  process does not have rights to create the folder 'other' inside the folder /home/lovefinder/music4download/
You can do this yourself using ftp. Or make /music4download/ permisions 777. I don't like doing that, even though it is outside the web root.

In your Store->Download configuration are you looking to store the downloads inside artist-alias/product-alias?
You will have to make the subdirectories

You might want to store them by format and make up a folder called
/home/lovefinder/music4download/mp3
Just a bit simpler.

If you can't get it working, you can send superadmin credentials to This email address is being protected from spambots. You need JavaScript enabled to view it.. I would need your control panel access  or FTP to home directory to set up directories.

Gord

El Gordo
Mymusinator

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1 month 3 days ago #3099 by cjcarew
Replied by cjcarew on topic Media folder location conflict
Hey Gord,
Thanks for the response again.

I realised the process I went through did not work properly. I had installed the free version, proved the concept, then purchased the Pro version and installed that over the top of the free one.

I ended up removing everything to do with both free and pro versions from the site and did a clean install of the Pro version. It's working fine now.

Looks good. very happy with the extension. Thanks.

Campbell

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1 month 3 days ago #3100 by gfisch
Replied by gfisch on topic Media folder location conflict
Excellent.

Of course the goal would be to just upgrade. Needs more testing :)

El Gordo
Mymusinator

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